Shipping policy
Let’s Talk Shipping!
Yay, thanks for picking our products! We’re all about making your shopping experience awesome. Below is all the important stuff you need to know about shipping your orders.
Processing Time
- Order Confirmation: Right after you place your order, you’ll get a fun confirmation email with every little detail of your purchase.
- Processing Time: Every order gets processed in 1–3 business days—we’re quick to get your goodies on their way! If you order on a weekend or holiday, we’ll start working on it the next business day.
Shipping Options
We’ve got a bunch of shipping methods to fit whatever you need:
Heads up: Delivery times can change depending on where you live, and we can’t guarantee them. During busy times (like holidays!), order early so your stuff arrives when you want it.
Shipping Locations
Right now, we ship to all 50 U.S. states and some super cool international places. If you’re outside the U.S. and want to order, just hit up our customer service team—they’ll tell you if we ship to your area and how much it costs.
Order Tracking
As soon as your order ships, we’ll send you an email with a tracking number. You can use that to follow your package’s journey—so you know exactly when it’ll show up!
Damaged or Lost Packages
If something goes wrong (like your package gets damaged or goes missing), don’t worry! Just contact our customer service team within 48 hours of delivery or the expected delivery date. We’ll work with you to fix it fast.
Customer Service
If you have any questions or worries about your order or how we ship things, just reach out to our customer service team. We’re here to help, no matter what!
Business Hours: Monday – Friday, 9 AM – 5 PM (EST)
Thank you for shopping with us. We love having you as a customer and hope you absolutely adore your new products!